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TERMS AND CONDITIONS

These Terms and Conditions govern your use of the Spice Cream website, products, and services. By accessing or using our website or services, you agree to comply with these terms.

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Throughout this site, the terms “we”, “us”, “our” refer to Saffira Ventures Pty Ltd, trading as Spice Cream. The term “you” refers to any individual accessing or using this website.

PRODUCTS AND SERVICES

Product Descriptions: We strive to provide accurate product descriptions, images, and prices. However, we do not guarantee that the descriptions are 100% accurate, complete, or error-free.

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Availability: All products are subject to availability. If an item is unavailable after you have placed an order, we will notify you and offer an alternative or a full refund.

ORDERS AND PAYMENTS

Order Confirmation:

  • All orders must be submitted through our Contact Us form.

  • Once received, we’ll review your request and send an order confirmation via email, including Order summary, Payment details, and the expected delivery or pickup date.

  • Complete your payment via bank transfer. Your order will be confirmed once payment is received in full.
     

Payment: At this stage, we only accept payment via bank transfer. Full payment must be received before we can process and confirm your order.

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Price Changes: We reserve the right to adjust prices at any time. However, the price of products at the time of your order will be the final price.

INTELLECTUAL PROPERTY

  • Content Ownership: All content on our website, including text, images, logos, and trademarks, are the property of Spice Cream. You may not use, reproduce, or distribute any content from our website without written permission.

CREATE YOUR SCOOP

By submitting a flavour idea through Create Your Scoop, you agree to the following:

  • Your name will be printed on the label if :

    • your flavour or idea is selected,

    • no one else has submitted a similar flavour or idea, and

    • you have given us a written consent for your name to appear on the tub.

  • Any idea you share may be used, modified, or brought to life by Spice Cream

  • All rights and profits related to the flavour or the idea remain the sole property of Spice Cream.

  • Not all submissions will be used — if yours is selected, we’ll reach out to you directly!
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PRIVACY POLICY

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

MODIFICATIONS TO TERMS

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting.

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